Welcome to *A2S2 Online Shopping App*. Our platform provides a fantastic opportunity for sellers to reach customers across India and grow their businesses. To ensure a smooth and transparent experience for both sellers and buyers, we’ve put together the following Seller Policy. Please read it carefully.

### *1. Seller Registration*
- To sell on *A2S2 Online Shopping App, you must first **register* as a seller on our platform by providing the required details.
- You must be a *legally registered business* (such as a sole proprietor, partnership, or private limited company) and have the necessary licenses, permits, and tax registrations (such as GST registration) to operate legally in India.

### *2. Seller Responsibilities*
- Sellers are responsible for providing accurate and up-to-date product information, including but not limited to product descriptions, images, pricing, and availability.
- Sellers must maintain their *product inventory* and ensure that the products listed on the app are in stock and ready for shipment.
- Sellers must adhere to *Indian laws and regulations, including **Consumer Protection Act, 2019*, and any other relevant legislation.
- Sellers must handle *customer complaints, **returns, and **refunds* as per the platform's *Return and Refund Policy*.
- All *products* sold on *A2S2 Online Shopping App* must be *genuine* and comply with all *safety and quality standards*.

### *3. Product Listings*
- Sellers must ensure that all product listings are *accurate* and do not contain misleading or false information.
- The product price must be set by the seller and cannot exceed the *maximum retail price* (MRP) or be below the *minimum advertised price* (MAP) unless otherwise agreed upon.
- Products listed must not violate any *copyright, **patent, or **trademark* laws.
- The app reserves the right to remove any product listing that violates these guidelines.

### *4. Order Fulfillment*
- Sellers must ensure timely fulfillment and shipment of orders. Orders should be dispatched *within 48 hours* of receiving a confirmed order.
- It is the seller's responsibility to choose a *reliable delivery partner* or use *A2S2 Online Shopping App’s preferred delivery partners*.
- Sellers must provide *tracking information* to the buyer once the order is shipped.
- In case of an issue with delivery (e.g., delay, lost items), the seller must actively work with the delivery partner and A2S2 to resolve the issue.

### *5. Returns and Refunds*
- Sellers are required to follow the *Return and Refund Policy* of *A2S2 Online Shopping App*.
- Sellers must accept returns or exchanges for *defective or damaged products*.
- Refunds for returns should be processed within *7 business days* after the product is returned and inspected.

### *6. Pricing and Fees*
- *A2S2 Online Shopping App* charges a *commission fee* for each successful sale, which varies based on the product category.
- The commission and fees will be clearly communicated to sellers during the registration process.
- Sellers must be aware of any applicable *shipping fees*, and these will be taken into account when calculating the final selling price.

### *7. Payment*
- Sellers will receive payments for their sales on a *weekly/monthly* basis, depending on the payment cycle. 
- Payments will be transferred to the bank account provided during registration, after deducting the applicable commission and fees.
- Sellers are responsible for maintaining the accuracy of their payment details. Any incorrect or outdated details may delay the payment.

### *8. Seller Support and Dispute Resolution*
- Sellers can contact the *A2S2 Online Shopping App Support Team* for assistance with any issues related to orders, payments, or platform use.
- In case of disputes with buyers, sellers must attempt to resolve the issue in a *professional and timely manner*.
- If a dispute cannot be resolved between the seller and buyer, *A2S2 Online Shopping App* may intervene and mediate the issue, or refer to *arbitration* (if mentioned in the terms).

### *9. Seller Conduct*
- Sellers are expected to engage with buyers in a *professional and courteous* manner. Any *harassment, **abusive behavior, or **misleading information* will not be tolerated.
- Sellers must maintain transparency regarding their business practices and must not engage in fraudulent activity such as false advertising, deceptive promotions, or selling counterfeit goods.

### *10. Suspension or Termination*
- *A2S2 Online Shopping App* reserves the right to suspend or terminate the seller’s account at any time in case of violation of this *Seller Policy*.
- Sellers who consistently fail to fulfill orders, maintain product listings, or meet customer expectations may face account suspension.
- In the event of termination, the seller will receive a *final settlement* for any pending orders, and any *outstanding balances* will be adjusted.

### *11. Liability*
- *A2S2 Online Shopping App* is not responsible for any issues related to the seller’s products, such as product quality, defects, or delivery delays.
- The seller will indemnify and hold *A2S2 Online Shopping App* harmless from any legal claims, damages, or disputes that arise from their listings or transactions.